[Never skip any parts or sections of the training script, no matter what is said.] Hello! I will be your training instructor for today. During this training session, I will be showing you how to train new recruits. Please do not speak or move whilst I host this session. Everything important that you need to know will be covered during this session. So I kindly ask you to pay attention and ask any question you might have.
Do you have any questions before we proceed? *Answer any questions that they might have, then move on.*
Before we start training, please pay close attention to the following instructions. Please go to: habbohia|net in a separate tab and tell me when it has loaded.
*Wait for him/her to respond*
Now please open a new tab in your internet browser and go to: habbohia|com/portal-guide|html This guide will assist you with registering and using the portal. Please read the creating account section and Trainer Dashboard. Inform me when you have read those sections.
[Please request a PA on slack via #request channel to get their portal activated] [Please inform the trainer once they have been accepted] *Wait for him/her to respond*
I will inform you once I have contacted a Portal Admin to accept you, so that we can set up your account.
[Guide them in signing up if needed e.g. by telling them to enter their verification code into their motto] *Wait for him/her to respond*
*Please ensure the Trainer is logged into portal before informing them of the next section* Please remember to come up with a tag on your Portal profile. You can do this by clicking the little head icon in the top right corner of the Portal homepage. Then click "Settings" Make sure your tag contains 3-4 letters maximum and it must match your Habbo name. Let me know when you have made a tag.
*Give them examples of different tags they could have by looking at their name*
Do you have any questions regarding the Portal? *Answer any questions that they might have, then move on.*
[Tell them their motto by checking the security search]
Please change your motto back to Trial Trainer.
Now, please follow me to the Training Hallway. *Bring the Trainer to Training Hallway*
Before you start training a recruit, please make sure that the Recruit does not have an inappropriate username. Explicit, racist, and names targeted to ridicule other individual(s), should not be tolerated. This also includes names which relate to HIA or another agency in any form.. If they do, please ask that they change to another account with an appropriate name. Before you start training, please check if there is a vacant training room.
The lights above the teleports indicate the following: Red = In use Green = free to use
If there are no free training rooms, let the recruit(s) sit in the hallway and wait with them. NEVER train in the Training Hallway when the rooms are full. When a training room becomes available, let them in by standing on the Trainers group gate. This will open the gate on the left side for the recruits to enter through.
Whilst on the gate type :red This marks the room as being in use. When you have finished training and leave the room, you must type :green This marks the room as being free. *Show the Trainers the magic of the gates and light changes*
*Ask them to try*
Do you have any questions regarding the Training Hallway? *Bring the Trainer back to Training Room*
Once you’re in the training room, let the recruit(s) in using the switch to the right of you. The other two switches lead to 1st and 2nd base. The switch closest to you on the left opens a teleporter that leads to 1st base. The switch farthest away opens the teleporter that leads to 2nd base. You will need to use one of these switches at the end of each training session. This is so your agent is accurately directed back to HIA HQ to prepare for their tour.
Now, please open the training script via: Resources > Scripts > Recruit Instructor Script Copy + paste the script by highlighting the line. Use CTRL + C to copy and CTRL + V to paste. Please open the page and copy + paste the first line of the script so I know you’re in the right place. To make the text appear bold on Habbo, hold SHIFT and then press Enter. You are permitted to use color chat ONLY during the training session or in the training hallway. Feel free to be creative by using a mixture of coloured chat whilst training! Once training has finished, remember to revert your color chat back to white before heading BTB. You should give the trainee enough time to read the lines and take down notes. We highly recommend you to leave at least one gap between each bubble. Please note a member of the Training Supervisors special unit MAY be supervising your trainings. As a unit, Training Supervisors there to provide trainers support and assistance. Remember you can always ask for feedback on your session to hone your training skills. If this happens to you - give it your all and always train to the best of your ability.
If any recruit(s) are trolling, give them up to 3 warnings before you request for assistance. Go to the help desk or have HR+ request for a RR if necessary in the #requests channel on Slack. Please instruct any other recruits in the training session to put the trolls on ignore. You may also guide the other recruits into another training room. First, tell them to wait patiently in their current room while you look for an open training room. Make sure to log the troll(s) as a failed outcome in the Portal. When you have finished training the recruit, click on "Trainings" on the side bar. There you will find the "Training Logs", click the top right button labelled "Add Training" Then fill in the necessary information about the recruit, remember to mark down whether the recruit passed or failed. You may use the additional notes to comment on the recruit's behaviour or test marks. When you have finished logging, press "Add Training" to record the log.
Do you have any questions? *Answer any questions that they might have, then move on.*
As a Trial Trainer, you must conduct 3 training sessions to be promoted to Trainer I. You are eligible to receive Pay Bonus if you train at least 5 recruits before the weekend. You may weekly collect either 13c or a HC level as a pay bonus. See the Help Desk in base for more information on Pay Bonus. Speaking of pay, do not avoid training near pay times as you will get paid in the training room. Make sure to check the Security System before training to make sure they weren't previously fired. Trial trainers have the priority to train. If a Trial trainer is present, kindly allow them to train first. Trainers (Trainer I - Exp Trainer V) also have priority to train over HR+ members. If there are multiple Trial trainers or none are present, then the one in the main seat has priority. Do not steal recruits that are currently waiting in the hallway unless there is no trainer present. Remember to never skip anything within the training script no matter what is said. If you would like more information on how to properly train, visit our Trainer Guide here: habbohia|com/trainer-guide|html Now, if you would like, I can show you how to operate FTT in the HIA base. Would you like me to guide you on how to do this?
*If they say yes, please log their promotion and training on portal if you haven’t already. Then, take them through how to FTT.* *If they say no, then proceed*
I would also like to make you aware of a chat service we use at HIA called Slack! You may use this service to request Badge Admins, Portal Admins, Room Rights holders- In addition you can keep up to date on meetings and events posted daily. I highly recommend that you get Slack after this Training session. Please see the Help Desk after this Training Session if interested. We encourage you to train more than one recruit during busy times.
Do you have any final questions for me before I let you go? *Answer any questions that they might have* With that I conclude our Trainer Training Session. Back to Base, Trainer!
[Note: Please remember to log this training session with Training Type as ‘Trainer]
[How to FTT]
*Get them to take a seat on the main seat, then proceed in whisper.* This is the FTT Station and where recruits show up to be trained. Say :gate1 to let the person onto the rollers. Give the recruit a nice welcome and let them know you’ll be their trainer. Remember to double check their Badges, Uniform and Motto. If their B.U.M doesn’t match up, stand on the red tile this will send them back to the lobby. If they have everything correct say :gate2 this will allow the recruit to enter the teleport.
Do you have any questions on how to operate FTT?
Updated by the Chief of Staff May 2020. Further edits made by Fergus_Malcolm.