Welcome to the High Rank Training Program! During this session, we will cover the new abilities you have as a HR. ~> Promotion procedures/logging ~> Issuing Verbal Warnings appropriately. ~> Special Units.
By the end of this session, you'll know everything you need to know to be a successful HR! Please remain quiet unless asked a question, and do not move around unless asked to. I request your full attention during this session, as there will be an exam at the end.
Do you have any questions before we begin?
[Answer any questions that they may have]
Let’s begin by discussing the new privileges you have acquired by becoming a HR. 1) You are now able to promote hard working members within your promotion limits. 2) You may give out VERBAL warnings to members who are disobeying the Code of Conduct. 3) You may wear anything you like within limits stated in the Dresscode Guidelines: Please head to: habbohia|com/dresscode-guidelines
Let me know when you've had a read through it.
4) You may also become a Personal Secretary to a SM+ member. Applications may be found on slack, pinned in the #general channel You can find a guide at: habbohia|com/personal-secretary-guide|html
Please remember to request an LOA on our Staff Portal if you aren't able to be online for 14+ days. For more information, visit the help desk or go to: Habbohia|com > Resources > Guides > LOA Guide
Do you have any questions so far? [Answer any questions that they might have to the best of your abilities]
We will now discuss how to log promotions into our Staff Portal. 1) Go to habbohia|net 2) On the “Main Menu” press “Promotions”. 3) Search the name of the user you wish to promote. 4) If the +promote button is BLUE or YELLOW, they are eligible for a promotion. If the icon beside their name is GREEN, they MUST be toured before being promoted. You may log the tour automatically by clicking the green button. You can learn more about the automatic promotions by going to habbohia|com/portal-guide
As a HR, you are now allowed to apply for Special Units! There are currently 6 Special Units and 6 teams within HIA. As a HR, you meet the requirements of the following Units: ¶ Magazine Team ¶ Social Media Team ¶ YouTube Team ¶ Football Team ¶ HIA Events Team Each Special Unit/Team has their own information page on our website! Head to: www|habbohia|com under the Special Unit section.
If you join a Special Unit and you go inactive without an LOA - you may be removed.
Do you have any questions regarding any specific Special Units/Portal? [Answer any questions that they might have to the best of your abilities]
Let’s talk about a few promotion guidelines you're expected to follow. ¶ As a HR, you are permitted to promote up to the rank of Trial Trainer only. This means you're unable to promote someone from Trial Trainer to Trainer I. You can find the promotion limits for each division on the rank list. ¶ If you promote someone to a new division (Eg. Offi. Agent V to Security I) you MUST train them! Don't forget to ask them to join the division badge. Please seek for a BA to accept their request. If one if not available in base, you may utilize the #requests channel in slack. Please do not promote if you are unable to train, or if the person being promoted is also unable to. Remember to change the training type on the log to the respective division and not recruit training. Recruit training for members who are not recruits should be logged under "other". ¶ Never skip any ranks when promoting, as well as promote the same staff twice in a row. ¶ Never promote any staff members outside of a working station or base. Please read the Code of Conduct, 2.A §3 to see where you can promote members in HQ. ¶ Please ensure that you and the person you are promoting have 30 minutes Online Time. ¶ Make sure they are eligible to be promoted on portal. ¶ Please check their promotion time limits (displayed in RED on the Rank List). ¶ Please, remember to only promote those deserving of a promotion; not for the sake of promoting. ¶ Do not promote 15 minutes before or after pay starts as all promotions will be blocked on portal. ¶ Do not stand behind someone before they have 30 mins online time. This is considered PROMOTION CAMPING and is a punishable offence. ¶ Do not stand behind someone when they are attending to a person at their station. This will be considered under Promotion Camping as well. ¶ You can do a maximum of 3 promotions in a 10 minute time period. Any more than that is considered promotion spamming and is prohibited. ¶ You cannot promote members in the back sofas of stations, unless all of the main seats are filled. Also please note that you may not promote staff on the sofas behind FTF.
Head to: habbohia|com/code-of-conduct section 2.A for information on promoting.
Do you have any questions regarding promotions? [Answer any questions that they might have to the best of your abilities]
Now, let’s go over on how to promote a hard working member correctly.
1) First you must ensure that both of you have an online time of 30+ minutes. 2) Check the portal to see if they are due for a promotion and that the icon is Blue/Yellow. 3) Stand one space between the person you are Promoting and ask them to ATT. 4) Double check their last promotion on the Portal and their online time. 5) If they are eligible, press the +promote button and see what their next rank is. 6) Inform them to change their motto to the next rank with your TAG 7) After changing their motto, congratulate them and then you may AE them. 8) Then log the promotion on the Portal by clicking "Confirm"
Do you have any questions regarding the way you promote someone? [Answer any questions that they might have to the best of your abilities]
Now, Let's talk about handing out Verbal Warnings.
Verbal warnings are given to members who are breaking the rules of the Code of Conduct. These warnings are not as serious as written warnings, and therefore are not logged. Only warn someone if they are breaking any rules stated in the Code of Conduct. Make them aware of the Code Of Conduct located here: habbohia|com/Code-Of-Conduct. Please know that you are NOT allowed to ATT anyone that is above your rank, Contact a higher member of staff if the situation continues. Remember to screenshot your verbal warning(s). Logged warnings need to have a screenshot of the offender being verbally warned. If there isn’t a screenshot of a verbal warning, the log is considered invalid and it can be removed. Send all screenshots (including your verbal warning) to a PS+ member. PS+ will be able to log disciplinarieson Portal, and Gov+ can log fired logs on portal. Disciplinary logs MUST only be approved by SM+. Do you have any questions regarding disciplinary related matters? [Answer any questions that they may have to the best of your abilities]
There will now be a brief examination, where I will test you on what was covered. [If there is more than one HR being trained, please ask them to whisper to you the answers]
Do you have any final questions? [Answer any final questions that they may have]
1: What are your duties as a High Rank? 2: What is your current promotion limit as a High Rank? 3: When should you give someone a verbal warning? 4: What should you always check before promoting someone? 5: What should you do after you finish promoting someone? 6: Where should promotions be carried out? 7: How long can you go inactive without going on LOA? 8: Who can log warnings on portal? 9: What is promotion camping? Are you allowed to do it? 10: What is your promotion limit in a time span of 10 minutes? [If the trainee gets a question wrong, explain it to them again until they understand].
Congratulations! You have now passed the HR Exam and will be moving into the HR Division!
Remember that you must log 5 promotions before you can receive your next promotion.
Remember, you no longer have to go through security to enter base. You may use the HR gate in the lobby.
¶ As a HR, you are eligible to receive Pay Bonus if you promote at least 15 people within the week.
Having said this, I wish you the best of luck! If you have any questions, please approach any personnel at the help desk. You may now return to base.
[Note: Please remember to log this training session and close all gates before leaving the training room!]
Updated by the CoS team May 2020 -Haileyy, Irises. Minor edits contributed by HR leader.