Badge Removal Guide
What is a badge removal?
It is the act of removing HIA-related badges from an individual that has exceeded a certain amount of time spent being inactive. This includes overstaying LOA and inactivity without LOA.
Who removes badges?
There are numerous individuals that hold the position of badge admin, all of which are elective ranks. If you need a badge admin, or BA, you should ask for one in the #requests channel on Slack. Please be aware that badge admins are not in charge of Pay Bonus badges. If you have an inquiry regarding your Pay Bonus badge or HC Level badges, ask a payer instead (it is merely coincidental if a user is both a payer and a badge admin; the two do not correlate).
When should I log a badge removal report?
You should only log a badge removal report if the user has been inactive without LOA for 14+ days or has overstayed their LOA. Further explanation is below for users who do not have online time turned on.
Can anyone log a badge removal report?
Anyone within the High Rank division or higher (HR+) has access to logging badge removals, however, the High Management Division has a voluntary duty to log badge removals if they see fit (see Duties of HIA page). If anyone in the HM division wishes to volunteer for such task, they may contact the Leader of High Management.
How do I log a badge removal report?
If you wish to log a badge removal report, you must first open Portal. There will be a subheading on the left hand side entitled “Removed Badges.”
To submit a report, select “Report List” from the new page that appears after selecting “Removed Badges.”
Then select “Submit Report.”
At this point, you should fill out as much information on the user(s) you are reporting as possible. Below is a screenshot of the information you are expected to provide regarding the user you wish to remove badges from.
If you are unsure of the rank the user holds due to changes on their motto in Habbo - check the username and rank on Portal by opening a separate Portal tab and conducting a search via Employee Promotions.
How do I know how long a user has been inactive?
“Inactivity Length” will be determined on the Habbo user’s profile by their last login. If the user does not have online time activated - please check to see when their last promotion was as well as when they last promoted/trained/toured someone on Portal (if they are Trainer/HR+). If any of these are within the normal 14 day period - do not log a badge removal report. Please message the user and inform them to turn their online time on (as it is a violation of the Code of Conduct). If all of the previously stated items (last promotion and last time promoting/training/touring) are 14+ days - you may contact a badge admin and inform them that the user’s online time is off and they are inactive on Portal. The badge admin will make a decision based on the situation and they may or may not inform you to log a report (or they will simply remove the badges at that moment).
What is a screenshot?
“Screenshot of Profile” is simply a screenshot link of the profile of the Habbo you are reporting for badge removal. Make sure you upload this screenshot to a website such as Imgur, Gyazo, or Lightshot and paste the link in the box on this report. Here is an example of what your screenshot should look like:
Do not include anything else other than the Habbo’s profile in your screenshot. Please make sure the last login/online time is clearly visible - as well as the username of the Habbo, HIA motto (if applicable), and showcase HIA badges in the screenshot as well - proving the user is still employed in HIA.
Once you are finished, click “Add Badge Removal Report” and you have officially submitted a badge removal report!
After I submit my report, do I have to tell a Badge Admin?
No - BAs frequently check the badge removal report section of Portal to keep HIA up to date with active employees at all times. They will take action on your report as soon as they see it.
This guide was created by the 2017 Chief of Staff Team composed of: SprinklesKitty, teenagegirl.xo, maretaem, hailynxx, WendyDarling808, and Flamadon.